How your reminders sound. Pick a tone per customer, or let Recoup choose from how they’ve paid before.
Warm, first-name, no pressure
Hi Dana, Hope all's well! Just a friendly reminder about invoices #2231 ($780.00) and #2248 ($460.00), $1,240.00 in total, which are now past due. If it's already on its way, thank you, and please ignore this. If anything looks off, just reply and I'll sort it out. Thanks so much, Marco, Ferro Service Co.
Day 1 email shown. Includes all 4 steps and plan reminders, by email and text.
Polite and businesslike
Dear Dana, This is a reminder that invoices #2231 ($780.00) and #2248 ($460.00), $1,240.00 in total are now past due. If payment has already been sent, please disregard this message. If you have any questions about the invoice, reply to this email and we will be glad to help. Kind regards, Marco, Ferro Service Co.
Day 1 email shown. Includes all 4 steps and plan reminders, by email and text.
Two lines and the link
Hi Dana, Quick reminder: invoices #2231 ($780.00) and #2248 ($460.00), $1,240.00 in total, now past due. Questions? Just reply. Marco, Ferro Service Co.
Day 1 email shown. Includes all 4 steps and plan reminders, by email and text.
Clear deadlines, still respectful
Hi Dana, Our records show invoices #2231 ($780.00) and #2248 ($460.00), $1,240.00 in total are overdue. Please arrange payment this week. If you've already paid, reply with the payment date and we'll update our records. Thank you, Marco, Ferro Service Co.
Day 1 email shown. Includes all 4 steps and plan reminders, by email and text.
Or start from a tone above with Make my own version and edit the words yourself.